We like to think our homes speak for themselves, but here are a few things our customers wanted to say too!
We are really enjoying our new home. Now that we are moved in and settled we know we made the right choice with our Newport and the modifications we made. The entry/mudroom/laundry room is so functional and the main floor master/laundry is absolutely perfect! The finished basement is just icing on the cake. We love the house and our lot and of course my barn that Ben was so helpful with!”
Bob & Michelle
I have thought about what all I would include in this review for a long time.. I will start by saying building a home is NOT easy, its not for the ones who want quick results and a picture perfect process. Things will be messed up, delayed and you will have to adjust your expectations on many occasions with that said how American Heritage handled the situations that had me wanting to pull my hair out is the reason I would recommend them to anyone looking to build. We cannot say enough wonderful things about the team American heritage has, Emily is the first impression I had when I walked in and she is the sole reason we chose them amongst many other builders we met with. She is a triple threat shes knowledgable in both interior designs as well as architecture and was able to help make all the modifications I wanted happen (AND QUICK) but she’s also an incredible sales women. Then you get to meet Maggie for selections and she has a great way to make these huge decisions feel manageable, she’s not pushy but offers suggestions and helps you narrow down what upgrades are MUST haves vs wants. Then Brandi comes into play with permitting and man I wouldn’t want her job, but she does it fabulously and answered all my questions along the way. She was even there when I had issues with an inspector.. she was on it and I just appreciated her willingness to help. After all that you start meeting with your specific contractor, when we first signed and did our pre-construction meeting we had a different contractor then we got going (a little later than originally quoted when we signed but thats the business of building now so oh well) they poured the foundation and then switched our contractor, i was a little apprehensive because I was not anticipating that switch and for 5 months I had been talking and planning all the fine details with someone else.. but we ended up hitting the jackpot with Nick. He was SO responsive to my incessant questioning and neediness. He did his best to fill the gaps when we got delayed by trades over and over again. We did a lot of finish work ourselves like tile and flooring throughout and hired some of our own contractors too.. so it was a lot of coordinating and I often needed to call to ask when things should be completed etc. He was ALWAYS willing to talk and often talked me off the ledge.. like when my trusses were delayed 2 months or when the fireplace installer ghosted us for 3 straight weeks. Once again cannot say enough wonderful things about the entire team at American heritage, including Bill and Gary who both personally visited my home site to make sure things would fit how we wanted them to. Bill also did the MOST thorough final walk that I have ever heard of a company doing. We’ve got a pretty good knowledge base as my parents renovate homes and have flipped a few ourselves but we had MULTIPLE people walk through to “check the work” and they all agreed, it was quality work by AH. been in 2 months and we are so happy!
Want to thank American Heritage and their whole team on completion of our new home…Bill, Curtis, Chris, Brandy, Maggie, Emily and Suzy were all very kind and helpful and made this build nearly stress free…They welcomed us into the American Heritage family and let us know afterwards that if we needed anything to contact them anytime.”
Randy and Cathy
We are very grateful for their hard work and dedication.
I hope you had a wonderful holiday and the new year is off to a great start. We want to let you know we are very pleased with the progress that has been made on our house and truly enjoy seeing it come to life. Kate’s dad is a carpenter and has walked through it with us a few times. He continues to point out small details of your work that assures us we are getting a very high quality home. We never doubted it, and it is nice to hear it from him. We go by probably every other day, and the crews are gone by the time I get up there. Please pass along to Curtis and the rest of the gang that we are very grateful for their hard work and dedication, especially during this less than desirable weather. We look forward to the continued progress.”
Chris & Kate
My husband and I just finished building our first home together and we couldn’t be more happier with the way it turned out! American Heritage nailed our ideas and made them come alive! From the moment we walked in to their office, till they left us with our keys we had an amazing adventure building our forever home! Thank you American Heritage for everything!!!!!”
Thanks to all of you for the great job done on building our new home. I was told by many that the experience of having a home built is terrible. It may have been for them, but it surely wasn’t for us. It was amazing to me how trouble and stress-free the project was. Overall, everything went smoothly, the build stayed on or ahead of schedule. We are so glad we chose AHH to build our house. The quality is excellent throughout. We are very pleased with the end result. I also want to say how special and good Curtis is. He truly cares about the customer. We spoke many times throughout the project and it didn’t matter if I called him at ten o’clock at night or Sunday morning he usually always answered or always got back to me. Guys like Curtis are rare and I really enjoyed working with him. Thanks for everything and I will stay in touch and hope to see you again. ”
Thanks for everything.
Phil & Nancy
Excellent builder with quality customer service and beautiful homes!
Excellent builder with quality customer service and beautiful homes! Although building a home is always stressful, and even more so when you do it from a distance as we did, the American Heritage Homes staff went above and beyond to make our home building experience memorable and as easy on us as possible (not to mention exciting)! They built us an amazing, beautiful, high quality home with everything we asked for and then some! We have been in our dream home for nearly a year now, and they have continued to provide quality customer service. When a few of our windows got drafty and granite caulking split due to the natural settling of the house, AHH was out with their contractors within a week to make everything perfect again! They have also been extremely helpful answering our questions via phone or email from the beginning (Brandi and Curtis especially). They also have a very honest and down-to-earth approach to everything, which helped to put us at ease and keep us well-informed every step of the way. We absolutely love our American Heritage Home and all of their staff!”
I don’t know if you set any home building records, but we appreciate the determination and dedication you have put towards our new home. We thank you for sticking to an aggressive time line so that we would have the opportunity to spend Christmas in our new home and not our apartment.”
Thank you & Merry Christmas!
Mike, Shannon, Drew, Caitlyn and Cade
We just wanted to say how pleased we are with our beautiful new American Heritage Home. From start to finish, the project went very smooth. We were impressed with everyone we met and worked with. You definitely have a great team with a great system. Everyone knows their job and does it well. Keep up the good work, and please pass this note of thanks along to everyone involved with our project.”
Dave & Janette
Every day that I pull into our driveway, I smile.
My husband & I built a new home with American Heritage, and we are absolutely thrilled! We are both very proud of our American Heritage Home and we still can’t believe we live here! From the moment we walked into an American Heritage Home, we knew there was something different about them. Their sales team was absolutely wonderful and was patient while we went through of every detail we wanted in our dream home. Once we began the building process we realized that American Heritage uses only the best contractors and the quality was superb. Every day that I pull into our driveway, I smile and I know we made the right choice in a builder! ”
Thank you American Heritage for helping us fulfill our dreams.
Sherry & Brian
We would like to thank you for your time and assistance in the building of our American Heritage Home (Madison). We appreciate the personal attention you gave us, making us feel like valued customers as well as part of the American Heritage family. Again, thank you for everything. ”
We couldn’t have done it without you.
Christ & Suzanne
For additional reviews, please check out our Google reviews.